Refund and Returns Policy for WorldDesign
1. Overview
At WorldDesign, we strive to provide high-quality logo designs and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help. This policy outlines the conditions under which refunds and returns are processed.
2. Refunds
If you are not satisfied with your logo design, you may request a refund within 14 days of your purchase. To be eligible for a refund, the following conditions must be met:
- The logo design must not have been downloaded or used in any form.
- A valid reason for the refund request must be provided.
- The refund request must be made within 14 days of the original purchase date.
Refunds will be processed within 7-10 business days after the request has been approved. The refund will be issued to the original payment method used for the purchase.
3. Non-Refundable Items
We do not offer refunds for:
- Custom logo designs that have been approved by the customer.
- Downloaded or used logo designs.
- Any promotional or discounted purchases unless specified otherwise.
4. How to Request a Refund
To request a refund, please contact us at zakarialaaarbi@gmail.com with your order details, reason for the refund, and any relevant information that may assist in processing your request. We will notify you of the status of your refund after reviewing your case.
5. Revisions and Exchanges
We offer revisions on logo designs to ensure your satisfaction. If you would like to make changes to your design, please contact us at zakarialaaarbi@gmail.com. Revisions are subject to the terms agreed upon at the time of purchase.
6. Changes to This Policy
We may update our Refund and Returns Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
7. Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please contact us at:
- Email: zakarialaaarbi@gmail.com
- Address: Bensergao, Agadir, Morocco, 80000